Case Study: American Society for Clinical Laboratory Science restores back-office reliability with NeoSystems Managed Accounting Services

American Society for Clinical Laboratory Science - Customer Case Study

The American Society for Clinical Laboratory Science (ASCLS), a non-profit organization dedicated to laboratory professionals, faced severe challenges after outsourcing its back office functions. The previous provider caused a significant loss of members and revenue due to inaccurate billings, lapsed insurance policies, and a poorly implemented membership system. Seeking a reliable partner, ASCLS selected NeoSystems Corp for its Managed Accounting Services to regain control and ensure the organization's survival.

NeoSystems implemented a comprehensive solution, providing controller-level accounting support and transitioning the association to the Avectra membership management system. This restored financial clarity, operational reliability, and accurate member communications. As a direct result of NeoSystems' services, ASCLS stabilized its operations and halted the membership decline, enabling its staff to refocus on strategic growth initiatives and successfully renew its mission.

American Society for Clinical Laboratory Science

Catherine Otto

Former President