Case Study: Untwined achieves trusted people data governance with NeosAlpha and Boomi MDH

Untwined improves people data readiness with NeosAlpha, reducing pension support tickets and eliminating duplicate volunteer-to-employee records

Untwined, a UK-based non-governmental organization (NGO), faced significant challenges with fragmented and ungoverned people data across its multiple business systems. This led to inconsistencies, duplicate records, and difficulties in managing recruitment, payroll, and compliance. NeosAlpha was engaged to implement a Master Data Management solution using the Boomi platform to address these complexities.

NeosAlpha designed a Boomi MDH solution to create golden records of person data, establishing a single source of truth. The solution included intelligent matching logic to prevent duplicates and a governance model to track data responsibility. As a result, Untwined achieved a reliable data repository, which significantly improved pension data accuracy, streamlined compliance management, and ensured seamless recruitment and onboarding processes.