Case Study: UK Retail Bank achieves zero-downtime API modernization with NeosAlpha Apigee Hybrid migration

UK Retail Bank achieves zero-downtime Apigee migration with NeosAlpha

UK Retail Bank, a UK-based retail bank serving over 3 million customers, faced challenges with its legacy Apigee OPDK API management platform, which lacked the scalability to support modern demands. The bank required a zero-downtime migration to a new solution that could ensure uninterrupted service for customer-facing platforms and maintain stringent security and regulatory compliance. NeosAlpha was engaged to manage this critical modernization effort.

NeosAlpha successfully migrated the bank's API platform to Apigee Hybrid running on Amazon EKS. The solution included a carefully planned, incremental migration with advanced security hardening, comprehensive testing, and a staged production cutover. This resulted in a zero-downtime transition, enhanced security controls with role-based access and SSO integration, and the establishment of advanced observability and monitoring capabilities for improved operational stability.