Case Study: OKA Direct improves order accuracy and fulfilment speed with NeosAlpha's Boomi EDI and eCommerce integration

OKA Direct improves order accuracy and fulfilment speed with NeosAlpha

OKA Direct, a British luxury home furniture retailer, faced challenges with its disconnected multi-platform ecosystem, which created process inefficiencies. The company required a scalable integration solution to handle both modern API-based communication and traditional EDI transactions with its third-party logistics provider. To address this, OKA partnered with NeosAlpha for Boomi EDI and eCommerce integration services.

NeosAlpha implemented a unified Boomi iPaaS layer to integrate OKA's NetSuite ERP with its Magento eCommerce platform, Salesforce CRM, and Korber 3PL. The solution automated EDI transactions over the AS2 protocol and enabled real-time synchronization of data across systems. This resulted in improved order accuracy, faster fulfilment speed, reduced operational costs, and increased revenue enablement for OKA Direct, creating a future-ready retail architecture.

OKA Direct