Case Study: Frelan Hardware Ltd automates order processing with NeosAlpha and Boomi OCR

Frelan Hardware Ltd speeds order processing and cuts manual errors with NeosAlpha

Frelan Hardware Ltd, a leading UK supplier of ironmongery products, faced significant operational inefficiencies due to its manual order processing. The company received unstructured purchase orders via email in various formats, requiring its team to manually extract data, validate pricing against a MySQL database, and enter orders into its ERP system. To eliminate errors and improve speed, Frelan Hardware engaged vendor NeosAlpha for an Intelligent Document Processing solution.

NeosAlpha implemented its proprietary OCR Engine integrated with the Boomi platform to automate the entire workflow. The solution automatically extracted data from emailed PDF and CSV attachments, standardized it into JSON, and validated it against the customer's database before transforming it into EDI format for the ERP system. This resulted in significant accuracy improvement, faster order processing, operational cost savings, and a scalable system for Frelan Hardware, creating a seamless end-to-end digital workflow.

Frelan Hardware Ltd