Case Study: Sprint reduces misquotes and improves sales efficiency with Neon Rain Interactive's plan comparison app

Sprint reduces misquotes with Neon Rain Interactive's plan comparison app

Neon Rain Interactive developed a custom sales application for Sprint, a major wireless carrier. Sprint's challenge was that its frequently changing plans and promotions led to sales associates making errors and misquoting customers, which resulted in dissatisfaction when the customers received their bills.

The solution implemented by Neon Rain Interactive was a two-part web and mobile app that included a plan comparison system and an automated quote generator. This tool guided salespeople through a multi-step process to build accurate quotes, integrating with spreadsheets for real-time data and featuring single sign-on. The new system was highly efficient and significantly reduced errors across Sprint's retail, business, and wholesale sales teams.

Sprint