Case Study: SOS Outreach achieves scalable program growth with Neon One (Neon CCM)

SOS Outreach Leverages Neon CCM to Enable Program Growth

SOS Outreach is a nonprofit that builds character and leadership in underserved youth through outdoor mentoring and programs. As the organization grew from a single Colorado site serving under 1,000 kids in 2005 to impacting over 65,000 young people, SOS Outreach needed a scalable system to track participants, volunteers, donors, sessions, and outcomes. They partnered with Neon One and adopted Neon CCM to address that challenge.

Neon One implemented Neon CCM as a single client and case management platform—handling participant registration, session and volunteer tracking, donor management, surveys, role-based access, and reporting. The system allowed SOS Outreach to scale geographically (expanding beyond Colorado to Lake Tahoe, Utah, Detroit, Chicago, and Minneapolis), give staff a unified view of every relationship, and measure impact—today over 65,000 served and more than 5% of alumni becoming volunteers—while Neon One continues as a trusted partner supporting ongoing growth.

SOS Outreach

Seth Ehrlich

Executive Director