Case Study: Court Appointed Special Advocates (CASA) of Cook County achieves faster donor insights and streamlined communication with Neon One (Neon CRM)

How CASA of Cook County Used Their Database to Find Actionable Insights

Court Appointed Special Advocates (CASA) of Cook County, a volunteer nonprofit that represents foster children in the Chicago area, struggled with minimal government funding, scattered donor records and slow internal communications that made fundraising and board reporting difficult. To unify their data and improve efficiency, they implemented Neon One’s Neon CRM to manage prospects, activities and donor history.

With Neon CRM from Neon One, CASA centralized prospect tracking, activity reminders and donor records, cutting time to find donor information from over an hour to about 15 minutes and enabling easy generation of 10 years of historical reports for the board. Neon One’s platform and support improved internal communication, timely funder reporting and donor stewardship, freeing staff to focus more on advocacy.

Court Appointed Special Advocates

Shannon Hodge

Office Manager