Case Study: Chicago Behavioral Health Organization cuts 90+ day AR and speeds claims resolution with Neolytix

Chicago Behavioral Health Organization cuts aging AR from 40%+ to under 10% with Neolytix

Neolytix was engaged by a Chicago behavioral health organization that was facing a severe revenue cycle management (RCM) crisis following a merger. The combination of two locations into a single billing workflow caused a complete RCM collapse, resulting in over 40% of accounts receivable aging out, a spike in claim denials, and tightening cash flow.

By implementing a comprehensive RCM solution, Neolytix addressed the root causes of the denials and process breakdowns. The vendor achieved transformative results, including a 70% reduction in claim denials, slashing the average claim resolution time to just 15 days, and reducing the 90+ day AR from over 40% to under 10%. This restored financial stability and drastically improved cash flow for the organization.