Case Study: Lehigh Hanson achieves HR self-service efficiency with Neocase Software

Neocase HR Power Helping Lehigh Hanson Inc, the Construction Materials Firm Build Better Employee Relationships

Lehigh Hanson, a major North American building and construction materials company, needed to transform HR from a largely transactional, paper-based function into a self-service model for employees spread across about 500 locations. To meet this challenge, Lehigh Hanson selected Neocase Software and its HR Power shared services solution, including an employee portal, case management, and a personalized knowledge base.

Neocase Software implemented a secure HR self-service portal with 24/7 access, mobile support, single sign-on, and personalized content for employees. The results included 99.2% employee use for online benefits enrollment, the reduction of one million paper forms per year, more than $250K in annual savings on HR mailing and communications, and improved HR productivity, efficiency, and transactional support costs.

Lehigh Hanson

Donna Ashabranner

Senior Director of Employee Services