Case Study: Lehigh Hanson improves employee relationships with Neocase HR Service Delivery

Lehigh Hanson saves $250,000 annually with Neocase Software

The customer, Lehigh Hanson (now Heidelberg Materials), a major construction materials company, faced the challenge of transforming its HR services from transactional to strategic. They sought to automate HR service delivery and provide streamlined self-service for employees spread across hundreds of locations. To achieve this, they partnered with vendor Neocase Software and implemented its Neocase HR service delivery platform.

Neocase Software provided a solution featuring a Knowledge Base and Case Management system, which powered a personalized employee portal. This gave employees 24/7 access to information, documents, and automated services. The implementation resulted in improved employee engagement, streamlined service delivery, and significant cost savings of $250,000 annually for the company.

Lehigh Hanson