Case Study: BNP Paribas boosts HR efficiency and employee experience with Neocase Software

BNP Paribas digitizes 20 HR processes with Neocase

BNP Paribas, a leading global banking group, was committed to a digital transformation of its HR processes. The company faced challenges with the reliability and security of its email-based request management system, which risked information loss and delays. To optimize the employee experience and enhance operational efficiency, BNP Paribas chose to implement Neocase's HR solutions, including its HR & employee portal, Knowledge Base, and Case Management system.

By implementing Neocase, BNP Paribas digitized and automated its HR request management. The results were significant, including the digitization of 20 business processes and achieving 100% digitization of its hiring process. Neocase helped empower employees, with 50% of requests being answered by the portal's content, and 65% of employment contracts were signed on the same day. This transformation by Neocase boosted efficiency and provided a more personalized experience for the bank's employees.

BNP Paribas