Case Study: AXA Belgium achieves HR operational excellence with Neocase Software

AXA Belgium streamlines 165 HR processes with Neocase Software

AXA Belgium, a leading insurance company with 4,200 employees, sought to modernize its HR processes to improve the employee experience and optimize operational efficiency. Their challenges included unifying disparate information channels, simplifying their HRIT architecture, and pushing automation further to make efficiency gains. To meet these objectives, they turned to the vendor Neocase Software for its solutions, including Business Process Management and Employee Document Management.

By implementing Neocase's solutions, AXA Belgium created a single-entry MyHR portal for employees and automated 165 processes. The results included fine-tuned automation down to the task level, improved data management quality, time savings, and streamlined access to information through integrations with e-vault and e-signature tools. Neocase helped AXA Belgium achieve significant operational efficiency gains and excellent KPIs for processes like onboarding at a relatively low cost.

AXA Belgium