Case Study: Aircall strengthens career management and internal mobility with Neobrain

Aircall builds a competency framework with Neobrain to improve internal mobility by 60%

The customer, Aircall, faced the challenge of structuring career management and recruitment in an objective way. They needed to rationalize internal mobility and bring more pragmatism to their hiring processes. To address this, they partnered with the vendor Neobrain to implement a competency framework as a central unit of measurement for their talent strategy.

Neobrain's solution involved creating three distinct competency directories: universal, technical, and leadership competencies. This framework provided Aircall with the tools to objectify career development and base candidate recruitment on a clear assessment of skills. While specific metrics for Aircall are not detailed in the provided text, the case study from Neobrain highlights that such a well-designed framework serves as an operational lever for internal mobility, recruitment, and training, ultimately helping to streamline resource planning and talent management.

Aircall