Case Study: Fortune 200 IT Services Company achieves real-time capability matching and multi-million-dollar revenue growth with Neo4j

Transforms & Accelerates Customer Engagement with Real-Time Matching of Capabilities to Client Needs

This Fortune 200 IT services firm (130,000 employees across 80 countries) helps clients with digital transformation but struggled to exploit its large back catalog of projects. Sales teams had limited visibility into past work and could not quickly search, compare and map previous solutions to new client requirements in real time, making it hard to generate tailored recommendations and transformation roadmaps during client meetings.

The company built "Digital Explorer" on Neo4j graph technology to model and cross-analyze its solutions ecosystem, enabling real-time matching of client needs to capabilities. The graph now represents over 1 million relationships and 500,000 nodes, is a global business staple after an initial pilot, and has accelerated solution design, informed product/partnership/HR planning, replaced slide decks in client engagements and driven a multi‑million‑dollar increase in revenue.