Case Study: Global 500 Logistics Company achieves real-time routing and massive scalability with Neo4j

Transforming Logistics Real Time Routing and Tracking with Neo4j

An international logistics company — one of the world’s largest courier carriers — faced a critical capacity bottleneck in its routing database while needing 24/7 real-time routing and tracking for roughly five million parcels per day and peak loads of about 3,000 routing calculations per second. The legacy system could not scale to meet growing business demands or integrate efficiently with a mixed, message-driven software stack.

The company implemented a new data platform based on the Neo4j graph database, delivering a single source of truth for the logistics network and integrating with legacy applications. Deployed to production in eight months, the solution enabled true real-time routing (millisecond transactions), raised transaction ceilings and overall database capacity, scaled smoothly through peak season, and reduced operational costs while using substantially less hardware.