Case Study: Cisco saves millions of employee hours with Neo4j

Cisco saves over 4 million employee hours with Neo4j

Cisco, a major networking and software company, faced a significant challenge with its internal sales content. Their sales team was spending up to an hour per day searching for relevant documents and presentations due to a lack of metadata, making content extremely difficult to find using a typical keyword search engine.

The solution implemented by Neo4j involved creating a metadata graph to process both historical and real-time documents. This assigned meaningful tags and keywords, transforming content findability. As a result, Neo4j saved Cisco over 4 million employee hours by drastically reducing search time and even provided content recommendations to help sellers close deals.

Cisco

Prem Malhotra

Director of Cisco Content Services