Nelly
5 Case Studies
A Nelly Case Study
The radiology practice group DIE RADIOLOGIE sought to optimize its operations and counter the intensifying workload and shortage of skilled workers. To address these challenges, the practice's leadership, responsible for its digital strategy, partnered with vendor Nelly to find a way to improve the patient journey from initial appointment to final billing.
Nelly implemented several digital solutions, including an online system for anamnesis and patient information that streamlined the pre-appointment process. This information was then directly integrated into Nelly's automated private billing system. The results included a significant reduction in administrative tasks, with a quarter of patients now submitting information from home, which noticeably relieved the team and improved workflow efficiency.
Philipp Remplik
Medical Director