Case Study: The Nainital Bank Limited achieves faster, integrated banking with Nelito Systems’ FinCraft™ Core Banking Solution

Nainital Bank (NTB) implements Nelito Systems’ FinCraft™ Core Banking Solution

The Nainital Bank Limited, a customer-centric regional bank founded in 1922 with 135 branches across five states, needed to move from a Total Banking Automation environment to a centralized core banking setup. With many branches in hilly and connectivity-constrained areas, the bank required a robust, scalable CBS to support growth, improve customer service, and help it compete with larger banks. Nelito Systems Ltd. provided its FinCraft™ Core Banking Solution and Head Office Module to meet these needs.

Nelito Systems Ltd. implemented the solution across all 135 branches in just two months, including data migration tools, data centre setup support, and staff training with local-language handholding. The rollout enabled faster customer service, anytime-anywhere banking, password-protected statements, better MIS for decision-making, and improved control over income leakage and expenses. The bank also gained wider reach, stronger customer satisfaction, low TCO, and faster time to market.

The Nainital Bank Limited