Nelito Systems Ltd.
28 Case Studies
Case Study: Bhutan Development Bank Ltd Enhances Customer Journey with Nelito Systems’ FinCraft Mobile Banking Solution
A Nelito Systems Ltd. Case Study
How Bhutan Development Bank Limited enhanced its customer journey using FinCraftTM Mobile Banking Solution
Bhutan Development Bank Ltd. (BDB), a domestic development bank in Bhutan serving more than 1.80 lakh customers, wanted to improve its customer journey by offering convenient mobile banking for everyday needs such as balance checks, fund transfers, bill payments, and account servicing on Android and iOS. To meet this challenge, BDB worked with Nelito Systems Ltd. and its FinCraft™ Mobile Banking Solution.
Nelito Systems Ltd. implemented a feature-rich mobile banking app integrated with FINACLE, enabling account and deposit access, fund transfers, cardless cash withdrawal, bill payments, beneficiary management, deposits opening/closure, inquiries, and more. The solution delivered a branded, responsive, and secure user experience with 256-bit SSL encryption, helping BDB provide faster, easier, and anytime-anywhere digital banking access to its customers.
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