Case Study: SkinConsult achieves AI-powered skincare consultations and product recommendations with Neklo

SkinConsult launches a Magento-powered telehealth marketplace with Neklo

SkinConsult, a US-based company, sought to build an online skincare marketplace to connect experts with customers for consultations. They engaged vendor Neklo to develop a Magento-powered solution that would allow providers to manage accounts and appointments, integrate video calls via Twilio, and separate the logic for providers and customers.

Neklo delivered a custom Magento platform featuring an AI-powered product recommendation tool and a "Skincare Quiz" to help customers find suitable products. The solution enabled customers to purchase services directly and allowed experts to communicate via video calls and attach product recommendations to appointments. Neklo successfully integrated the necessary third-party services to create a complete telehealth and marketplace experience for the client.