Case Study: Salesmsg achieves 10x usage growth and compliance automation with Neklo

Salesmsg boosts usage 10x with Neklo's AI SMS marketing platform

Salesmsg, a global SMS marketing and business communication platform, faced scaling and compliance challenges as it expanded its enterprise client base. Their platform struggled with manual carrier registration bottlenecks and an unfulfilled demand for advanced automation. To address this, they partnered with software development vendor NEKLO to integrate AI capabilities and overcome these operational pressures.

NEKLO implemented a suite of conversational AI features, including an automated compliance checker to prevent registration rejections and autonomous texting and calling agents to manage customer interactions. This solution eliminated onboarding bottlenecks and automated complex workflows. The results were significant, driving a 10x growth in platform usage and preventing 40% of potential compliance rejections for Salesmsg's enterprise clients.

Salesmsg