Neklo
27 Case Studies
A Neklo Case Study
SalesMessage, a provider of text messaging solutions, faced significant challenges with its platform's performance, scalability, and bug resolution. These issues included slow database queries, delayed message delivery, and a lack of automation and AI features. Neklo was engaged to help transform the malfunctioning SaaS product into a secure, high-performance texting and calling platform.
Neklo executed a core infrastructure migration to Soketi and PostgreSQL, which resolved real-time delivery issues and improved stability. The team then rapidly developed new features, including a generative AI text assistant and extensive CRM integrations. As a result, SalesMessage experienced 349% growth in three years, was recognized on the Inc. 5000 list, and its mobile app achieved a 4.7-star rating based on over 1,000 reviews.