Case Study: Call Loop achieves faster, more reliable SMS marketing with NEKLO

Call Loop delivers 18 months of features in 10 weeks with Neklo

The customer, Call Loop, is an SMS marketing platform that faced significant challenges with its outdated and unstable legacy system, Call Loop 1.0. The platform suffered from performance issues, bugs, and difficult maintenance, hindering its growth. To overcome this technological deadlock, Call Loop partnered with the vendor, Neklo, for a comprehensive web development solution.

Neklo completely reimagined the platform, developing Call Loop 2.0 from scratch with a modern architecture, new features, and a refreshed UI/UX design. The solution included a service-oriented backend, automated toll-free number verification, and a secure data migration for users. As a result, Neklo helped Call Loop achieve faster processing, improved reliability, and lower operational costs. The platform now serves over 1,000 organizations and sends 500,000 messages daily with a 4.5 Capterra rating.

Call Loop