Case Study: a US-based retailer streamlines order management with NEKLO

a US-based retailer unifies multi-channel order management with Neklo across 6 channels

The customer, a US-based retailer with both physical stores and an ecommerce site, faced challenges in processing, tracking, and fulfilling orders across its multiple sales channels. They engaged NEKLO to develop a custom order management software solution to automate validation and payment processing while integrating with various logistics operators.

NEKLO delivered a scalable software solution built with technologies like React, Node.js, and AWS. The implementation provided multi-channel order support, automated processes, and ensured compliance with standards like GDPR and PCI DSS. This streamlined the retailer's order processing and fulfillment, enhancing communication and providing a centralized view of all orders.