Neighbourhood
46 Case Studies
A Neighbourhood Case Study
The customer, Youspired, is a video platform for knowledge-sharing coaches. They faced a challenge in scaling their manual coach application and onboarding process, which lacked automation and was not equipped to handle a high volume of leads efficiently. Neighbourhood was engaged to implement a solution using HubSpot automation to streamline this critical process.
Neighbourhood developed a comprehensive system within HubSpot, integrating Typeform and a Learning Management System (LMS) to automate the entire coach journey. This included automated communications, follow-ups, and ticketing. The solution saved over 10 hours per coach in admin time, featured 5+ integrated forms with automatic follow-ups, and utilized 46+ automated emails and SMS. This allowed Youspired to handle large numbers of applications seamlessly and focus on scaling their business.