Case Study: The Icehouse boosts lead generation and retention with Neighbourhood

The Icehouse boosts revenue by $112k in 4 months with Neighbourhood

The Icehouse, a business growth expert for SMEs in New Zealand, faced a challenge in connecting prospective clients with the right coaches. They needed a seamless, CX-centric tool to generate leads and help customers find a suitable coach without manual intervention. They partnered with Neighbourhood to develop a custom solution using HubDB.

Neighbourhood implemented a dynamic coach matching tool built with HubDB, which used qualifying questions to filter and suggest coaches while automatically generating profile pages. This solution provided an intuitive user experience and streamlined back-end data management. The results were significant, generating $112k in revenue within four months with an average of $1,815 per form submission and increasing customer retention by 31%.

The Icehouse