Neighbourhood
46 Case Studies
A Neighbourhood Case Study
joebloe, a men's hair loss startup, approached the vendor Neighbourhood for help growing their business. Their challenge was to increase sales and build a community around their subscription-based product, requiring more than just an e-commerce website. They needed to establish themselves as a trusted authority to educate potential customers who were often embarrassed or in denial about hair loss.
Neighbourhood implemented a comprehensive solution that included developing a Shopify website with deep e-commerce functionality and an integrated knowledge base. They built a full marketing and sales system in HubSpot, featuring lead nurturing automations, social media campaigns, and multiple communication channels like chatbots and Slack integration. This strategy resulted in a 35% month-over-month traffic growth, a 25% MoM increase in leads, and an 18% MoM customer growth for joebloe, establishing a successful long-term relationship with Neighbourhood.