Case Study: Gro Clinics achieves faster, cleaner sales operations with Neighbourhood

Gro Clinics cuts deal close time to 3 days with Neighbourhood

Gro Clinics, a leader in hair transplant solutions, faced significant inefficiencies due to a problematic integration between their clinic management system, Zenoti, and HubSpot. This resulted in thousands of duplicate deals, stagnant sales pipelines, and ineffective communication. Partnering with Neighbourhood, they sought a comprehensive solution to rebuild their integration, clean their data, and streamline their sales process using HubSpot's Sales and Marketing Hubs.

Neighbourhood replaced the faulty Zapier integration with a robust webhook-based solution and created a custom object in HubSpot to track appointments. They redesigned the sales pipeline, implemented the new Leads object, and performed a thorough data cleanup. This automated system delivered remarkable results: the average time to close deals dropped from 138 days to just 3 days, and the conversion rate improved from 36% to 52%. Neighbourhood's work provided Gro Clinics with a scalable, automated system for sustainable growth.

Gro Clinics