Case Study: Flint Group scales mortgage operations and grows to $40M monthly loan volume with Neighbourhood and HubSpot

Flint Group scales monthly loans from $6M to $40M with Neighbourhood

Flint Group, a commission-based mortgage brokerage, faced a crisis as its rapid growth was hampered by a severely underutilized HubSpot implementation. Critical processes were manual, referral partnerships were tracked in spreadsheets, and brokers were burdened with administrative tasks that cut into their commissions. The company partnered with Neighbourhood to transform its HubSpot platform into a true growth engine.

Neighbourhood implemented a comprehensive, multi-hub solution across Sales, Marketing, Operations, and Commerce. This included automating the entire loan lifecycle, industrializing partner management with a custom object architecture, and weaving AI across the platform. The results were extraordinary: Flint Group scaled its average monthly loan volume from $6M to $40M, closed $2B in loans, and achieved 100% staff adoption. Neighbourhood's solution eliminated hundreds of manual tasks and turned the referral ecosystem into a competitive advantage.

Flint Group