Case Study: Revolut achieves faster, more efficient AI-powered financial crime and support operations with Nebius

Revolut handles 1.2 million support tickets a month with Nebius

Revolut, a global fintech company experiencing rapid growth, faced the challenge of scaling its AI-powered services like fraud detection and customer support efficiently. To manage rising costs and ensure reliability, they partnered with vendor Nebius to leverage their AI Cloud and Nebius Token Factory service for running inference on open models.

Nebius provided a high-performance infrastructure solution, including over 200 NVIDIA H100 GPUs, which powered Revolut's mission-critical AI systems. This resulted in FinCrime agents preventing millions of fraudulent transactions monthly and a chat system handling 1.2 million support tickets. Nebius's solution delivered a 21% increase in fraud detection precision and a 10x cost efficiency improvement through the use of open-source models.

Revolut