Case Study: Chatfuel achieves faster, higher-quality AI chatbot creation with Nebius AI Studio

Chatfuel - Customer Case Study

Chatfuel, a no-code AI-powered customer engagement automation platform, needed more reliable and high-performing models to enhance its chatbot capabilities and optimize user onboarding. Their previous reliance on GPT-4 models presented challenges in balancing performance, cost, and speed, requiring a robust infrastructure for demanding AI training and testing processes.

Nebius implemented a solution using a cascade of Llama-405B models served through Nebius AI Studio, along with a custom SDK. This allowed Chatfuel to achieve significant efficiency gains with much better response quality and interaction speed. The deployment took just one month, and the new model improved performance over GPT-4o by 24% in routing accuracy while reducing associated costs.

Chatfuel