Case Study: Allegiance Retail Services achieves 500%+ sales growth with NCR Voyix Freshop

NCR Voyix Freshop enabled Allegiance sales to grow more than 500%

Allegiance Retail Services, a retailer-owned co-op, was frustrated that its existing eCommerce solution could not provide the required level of customization and personalized service for its members. They needed a flexible platform to showcase nutritional information and shoppable recipes within their budget. To address this challenge, they turned to the vendor NCR Voyix and its Freshop eCommerce service.

NCR Voyix implemented its Freshop platform, which offered deep customization, integrations with loyalty programs, and support for delivery services. The solution enabled Allegiance to consistently experience double-digit growth for over five years. Most notably, with the help of NCR Voyix, the co-op's sales grew by more than 500% during the COVID-19 pandemic, demonstrating a powerful return on their investment.

Allegiance Retail Services

Donna Zambo

VP and Chief Marketing Officer