Case Study: Fresco's boosts off-premise sales with NCR Voyix Aloha Online Ordering

Fresco's - Customer Case Study

Fresco's, a small full-service restaurant with two locations in Texas, faced a severe challenge when the COVID-19 pandemic forced dining room closures and reduced capacity. Needing to quickly pivot to off-premise sales without incurring high third-party fees, they turned to their existing vendor, NCR Voyix, for a solution using NCR Voyix Aloha Online Ordering.

NCR Voyix implemented its Aloha Online Ordering system, enabling Fresco's to rapidly launch touchless curbside pickup and delivery. The solution's flexibility allowed for menu experimentation to ensure quality. The results were highly successful, with online orders making up 100% of sales during shutdowns and stabilizing at 50% of total business afterwards. This strong performance led the restaurant to consider restructuring its operations around the new digital channel.

Fresco's

Larry Folk

Owner