Case Study: Emery Federal Credit Union saves eight weeks and simplifies vendor management with Ncontracts

Reducing the vendor management workload while increasing visibility

Emery Federal Credit Union faced a time-consuming vendor management challenge after promoting Troy Cyrus to compliance and security officer: he spent weeks manually reviewing vendor agreements, SOC/control reports and other documents and lacked the capacity for ongoing monitoring and risk rating. To address this, Emery turned to Ncontracts and its Nvendor vendor management solution.

Ncontracts’ Nvendor automates document requests and reviews (MSAs, SLAs, SOC reports, financials, insurance), flags exceptions with direct hyperlinks, and provides continuous monitoring plus examiner access. As a result, Emery estimates it saved about eight weeks of work, keeps vendor risk ratings up to date, can quickly answer contract questions, and has had no third‑party vendor management findings or recommendations across three exam cycles—improving visibility and issue notification for the credit union.

Emery Federal Credit Union

Troy Cyrus

Compliance Officer