Case Study: CBC Federal Credit Union slashes reporting time and unifies risk management with Ncontracts

CBC FCU Replaces Multiple Tools (and hours of Administrative Work) with Ncontracts’ ERM Suite

CBC Federal Credit Union, a $500M-asset credit union in Ventura County, faced a fragmented risk environment where vendor management, risk, continuity, and audit systems came from different providers, forcing VP Tim Rademaker and his team to spend hours each month manually stitching reports together. To solve this, CBC FCU adopted Ncontracts’ ERM suite — including Nvendor (with services), Nrisk, Ncontinuity, and Ncyber — to replace multiple tools with a single, connected platform.

Ncontracts consolidated data across modules, automated reminders and one‑click data entry for internal and external users, and produced unified, board-ready reports; report generation fell from 3 hours a month to just 15 minutes. The solution also removed the need for an extra FTE for vendor due diligence, enabled completion of the FFIEC Cybersecurity Assessment, improved custom reporting and controls insights, and fostered a proactive “risk optimization” culture.

CBC Federal Credit Union

Tim Rademaker

VP of Enterprise Risk Management