Case Study: $1 Billion Credit Union achieves integrated ERM and streamlined vendor onboarding with Ncontracts' Nvendor

$1 Billion Credit Union - Customer Case Study

$1 Billion Credit Union needed to build an enterprise risk management (ERM) function covering compliance and internal audit but was hampered by a stand‑alone vendor management tool, Venminder, that wouldn’t integrate with other systems. Slow vendor onboarding, hours wasted collecting and validating due‑diligence for more than 100 vendors, inconsistent SOC reports, and unpredictable pricing made it difficult to get a comprehensive view of risk — so the credit union turned to Ncontracts for a more integrated approach.

Ncontracts implemented Nvendor (with services) alongside its integrated suite — Nrisk, Ncomply and Nfindings — to automate workflows, speed onboarding, and enable tiering and residual risk assessments. Nvendor’s expert‑collected due‑diligence, all‑inclusive pricing and unlimited support fed accurate vendor data into the rest of Ncontracts’ modules, producing faster onboarding, easier vendor assessments, fewer hours spent chasing documentation, improved report accuracy and a unified ERM view.