Case Study: Employee State Insurance Corporation achieves low-cost, nationwide virtual desktops and improved healthcare for millions with NComputing

India’s Largest Healthcare Organization Economically Improves Service to Millions with 31,000 Virtual Desktops

The Employee State Insurance Corporation (ESIC), India’s largest healthcare and insurance provider serving over 20 million beneficiaries through around 2,200 hospitals, dispensaries and offices, faced outdated IT that hindered patient care and operations. ESIC needed to computerize hundreds of facilities, issue 20 million medical ID smartcards, build massive medical and biometric databases, deploy a single ERP and speed up claims and enrollment processes at low cost.

Wipro designed and implemented a centralized private cloud with a New Delhi datacenter, Cisco networking and 31,000 NComputing virtual desktops, delivering secure, low‑power access across all facilities. The solution reduced procurement and operating costs, simplified upgrades, and gave clinicians instant online patient records—cutting prescription errors, accelerating reimbursements, boosting staff morale and substantially improving service delivery.

Employee State Insurance Corp.