Case Study: Partners Insurance & Payroll achieves 80% faster COI processing with NCN Technology

Partners Insurance & Payroll cuts COI processing time by 80% with NCN Technology

Partners Insurance & Payroll, an insurance agency, faced a time-consuming and error-prone process for generating Certificates of Insurance. NCN Technology developed a custom AI-powered web application to automate this manual workflow, which involved editing PDF templates and maintaining records in spreadsheets.

The solution implemented by NCN Technology automated certificate generation, provided a real-time dashboard for back-office management, and ensured compliance. This resulted in an 80% reduction in manual processing time, improved accuracy, and enhanced client experience. The application was so successful it enabled the creation of a new revenue-generating business for the customer.

Partners Insurance & Payroll