Case Study: St. Louis Bank achieves streamlined loan operations and scalable digital growth with nCino Bank Operating System

St. Louis Bank - Customer Case Study

Saint Louis Bank, a $463.6M community bank in Town and Country, MO led by CEO Travis Liebig, specializes in lending to small- and mid-sized businesses. After Liebig’s investor group acquired the bank in 2018, leadership found paper-driven loan processes were creating bottlenecks, limiting real-time visibility into the loan pipeline and making portfolio management and compliance more difficult; the bank needed a scalable, flexible digital solution to automate workflows and support growth.

Saint Louis Bank implemented the nCino Bank Operating System (Commercial Banking) to replace manual processes with automated workflows, delivering accurate, real-time pipeline visibility and streamlined portfolio and compliance management. The scalable platform allows quick add-ons—such as Treasury Management Sales and Onboarding, Deposit Account Opening, and a Customer Portal—freeing associates from administrative work so they can focus on client relationships and improve the overall customer experience.

St. Louis Bank

Travis Liebig

President and Chief Executive Officer