Case Study: Great Southern Bank achieves streamlined, high‑volume commercial lending — $1.33B processed — with nCino’s Bank Operating System

Great Southern Bank celebrates one year live on nCino’s Bank Operating System

Great Southern Bank, a $4.8B regional bank with more than 100 offices across 11 states, faced operational strain after rapid growth from acquisitions and expansion. The bank needed a comprehensive, end-to-end solution to automate and streamline its commercial loan process, reduce disparate point solutions, and make lending more efficient and transparent for employees and customers.

Great Southern implemented nCino’s cloud-based Bank Operating System, running a company-wide launch, champion program, and broad employee engagement to drive adoption. In the first year on nCino the bank processed $1.33B in new commercial loans, generated over $813M in new business in the final six months of 2018, uploaded 126,000+ documents, cut manual re-keying from eight steps to one, and saw measurable gains in speed, efficiency, transparency and customer service.

Great Southern Bank

Ryan Storey

Director of Loan Operations