nCino
75 Case Studies
Case Study: ConnectOne Bank achieves streamlined, scalable digital workflows and improved customer experience with nCino
A nCino Case Study
ConnectOne Bank - Customer Case Study
ConnectOne Bank, a $5.1 billion community bank headquartered in Englewood Cliffs, NJ, serving the competitive New York City metro with branches across New Jersey and New York, sought a single platform to digitize and automate workflows across multiple lines of business. The bank needed a way to centrally maintain client information and gain real-time visibility into its portfolio and pipeline.
Implementing the nCino Bank Operating System gave ConnectOne a cloud-based, scalable platform that sped processes, removed bottlenecks in commercial and retail lending, and improved the customer experience. Since going live, the bank has seen measurable gains in workflow and operational efficiency, stronger client service, and an added benefit of helping retain and attract talent.
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ConnectOne Bank
Frank Sorrentino
President and CEO