Case Study: Texas Tamale Company achieves 20% more online sales with nChannel

Texas Tamale Company cuts data entry time by 35% with nChannel

Texas Tamale Company, a Houston-based multichannel food retailer, faced significant operational challenges due to manual order entry between their new Magento web store and their Sage 100 ERP system. This process was time-consuming, prone to errors, and became critically difficult to manage during peak holiday seasons, risking customer satisfaction with perishable goods. They turned to nChannel for a connectivity solution to integrate these platforms.

nChannel implemented its integration service to seamlessly connect Magento and Sage 100, automating the flow of order, inventory, and customer data. The solution drastically reduced data entry time by 35% and sped up order processing, enabling Texas Tamale to convert and close approximately 20% more online sales. nChannel also helped the company achieve an expected ROI within 12 to 15 months, reduce seasonal staffing needs, and support continued business growth.

Texas Tamale Company