Case Study: EasyCare Inc achieves same-day shipping with nChannel

EasyCare Inc ships online orders same-day with nChannel

EasyCare Inc., a pioneer in equine hoof boots, faced challenges in meeting modern eCommerce shipping expectations. Their fulfillment process was inefficient, especially after outsourcing to a 3PL, and they needed to automate the integration between their Sage 100 ERP and their new shipping software, ShipStation. This manual process caused delays and prevented them from offering same-day shipping to their customers.

nChannel provided the solution by seamlessly integrating Sage 100 with ShipStation. This automation syncs online orders to the warehouse within minutes, enabling their 3PL to ship a high volume of orders the same day they are placed. The results for EasyCare include a significant increase in same-day shipments, a streamlined returns process for their rental program, and reduced customer service inquiries about order status.

EasyCare Inc