Case Study: a large insurance company streamlines gastroenterology billing and credentialing with NCG Medical

Large Insurance Company - Customer Case Study

The customer, a mid-sized private dermatology practice, was facing challenges related to a practice merger, including negotiations, valuation, and the implementation of new electronic health records and practice management software. They also required assistance with practice growth strategies and needed to stop losing patients due to insurance credentialing issues. They engaged NCG Medical for its medical billing and consulting services.

NCG Medical provided specialized consulting to form an MSO group and streamline workflows. Their key intervention was taking over the time-consuming medical credentialing process; leveraging their network relationships, they expedited applications, reducing the timeline from months to as little as four weeks. This solution allowed the practice to flourish, with NCG's billing specialists ensuring maximum compensation from new insurance claims and facilitating practice growth.