Case Study: Charity organization achieves rapid ransomware recovery and strengthened security with NCC Group

Response and rapid remediation for a charity organization

Charity Organization fell victim to a ransomware attack and, with a small IT team and limited cyber resources, needed urgent help to investigate the incident, reassert control of its estate and restore critical services. They engaged NCC Group, using its Cyber Incident Response Team (CIRT) and Security Improvement and Remediation (SIR) services, to identify root causes and shore up security gaps.

NCC Group’s CIRT scoped the attack while the SIR team rebuilt systems and remediated vulnerabilities—migrating the finance system to Microsoft Azure with multi-factor authentication and conditional access, rebuilding on‑premises Domain Controllers, applying group policy hardening, executing a full password reset with breached-account filtering, provisioning ExpressRoute connectivity, and rolling out Endpoint Detection and Response. These actions restored services, rectified the vulnerabilities that enabled the breach, saved the Charity Organization considerable time and expenditure (and avoided an outsourcing option that would have left single‑factor authentication in place), and established NCC Group as a continuing trusted advisor.