Case Study: Gravicus achieves rapid client onboarding and business continuity with NCC Group

Gravicus - Customer Case Study

Gravicus, a London-based IT services company, needed to reassure customers and meet GDPR obligations for its Gravicus Osprey data‑analysis platform while the application was still in active development. To provide business continuity and flexible terms for its first major client (a large communications company sending over 4 million messages daily), Gravicus turned to NCC Group for software escrow, verification and continuity services.

NCC Group assigned a dedicated Partner Manager, recommended a scalable multi‑licensee escrow agreement, performed media checks and scheduled verification by an NCC Group consultant at key development milestones, and produced build documentation to support rapid recovery. The tailored agreement — including verification within 30 days of the first and second anniversaries and on demand — was signed in a matter of days, helping Gravicus secure a new client relationship, reassure end users, and ensure licensees can quickly access escrowed material to minimise disruption and cost.

Gravicus

Ben Gowers

Chief Executive Officer