Case Study: System Bookings achieves business continuity and customer confidence with NCC Group's Escrow as a Service

Global booking system experts embrace innovation with Escrow as a Service

System Bookings, a London-based specialist in bespoke online booking systems (working with clients up to FTSE 100), faced customer concerns about long‑term access to a cloud-hosted bespoke booking application. To reassure their customer and provide business continuity, System Bookings turned to NCC Group and its Escrow as a Service (EaaS) offering for a third‑party escrow solution.

NCC Group put in place an EaaS Access Agreement, securely depositing access credentials and source code in its vault and using the automated View portal to streamline uploads, ensuring the contractual right to use, restore or recreate the application if System Bookings were unable to maintain it. The NCC Group solution gave System Bookings measurable assurance—reduced risk of disruption, saved time and resources on deposit management, and clear governance to guarantee customers ongoing access to their data and software.

System Bookings

Chris Campbell

Director