Case Study: Microlise restores operations and strengthens cyber resilience with NCC Group DFIR

Ransomware Incident Response for Microlise

Microlise, a leading transport management technology provider, suffered a significant ransomware incident that disrupted its fleet logistics operations, including telematics services and vehicle tracking. After attackers gained access via VPN, encrypted hypervisors, and changed admin passwords, Microlise’s insurance broker Gallagher recommended NCC Group to help manage the crisis using its Digital Forensics and Incident Response (DFIR) services.

NCC Group deployed its DFIR team within hours, working with threat intelligence and remediation specialists to investigate the breach, rebuild Active Directory and domain controllers, deploy EDR, and provide 24/7 monitoring during recovery. The 12-week engagement resulted in the threat actor being eradicated, normal operations being restored, and no customer systems data being compromised, while also improving Microlise’s long-term cyber resilience.

Microlise

Nadeem Raza

Chief Executive Officer