Case Study: Orkney Ferries improves online bookings and timetables with NB Communication

A NB Communication Case Study

Preview of the Orkney Ferries Ltd Case Study

Orkney Ferries improves island route access to 13 destinations with NB Communication

Orkney Ferries Ltd required a modernized website to improve mobile compatibility and user experience, particularly for finding ferry information and making bookings. Their outdated site made important data hard to discover and did not reflect their new brand identity. They appointed vendor NB Communication for website design and development to address these challenges.

NB Communication delivered a clean, modern website with an improved CMS, an interactive route map, and an optimized timetable search linked to the booking system. A prominent "Book now" call to action was added throughout the site to encourage online bookings. The client reported that the site is now easy to manage and update, and they have received excellent customer feedback on the new design and improved usability.


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